FAQ

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Your questions, answered

  • How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.
  • Are you a direct manufacturer or a trading company?

    We have a factory, and we also have our own international trade department, we produce and sell our own products.
  • What products can you provide?

    We mainly produce educational toys, model toys, and doll toys.
  • Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products according to the drawings or samples provided by customers.
  • How does your company ensure product quality?

    We have corresponding inspections after each process. For the finished products, we will conduct full inspections according to customer requirements and international standards.
  • What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. For mass production, we usually pay a 30% advance payment , and then pay the balance upon seeing the bill of lading. Lots of of our payment methods are T/T, of course L/C is also acceptable.